To see these files you'll need to uncheck "Hide protected operating system files" in Explorer under Folder Options - View. You can find these files in c:\users\your_username in other words from the command line: You can try deleting that file, along with NTUSER.ini, and. If NTUSER.dat is corrupt, there is very little you will be able to do to restore the account to operation. Each account has a SID and this is problematic when a server is switched out or migrated incorrectly. When a Windows server migration takes place, a problem can happen with the security identifier on the account. There is a reason they specifically recommend creating a new account.
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